JP
Jacoba P
1 reviews | Active since Jan 2018
14 Jan 2025, 09:29
Vodacom Fiber
Our home fiber is off since Friday 10 January 2025. I reported it. I also make follow ups , but still it is off. Every time there excuse is the technical person is busy with the problem. I must pay infront for service but the problem is not attending to. I will not recommend vodacom fiber. There service is bad 👎
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Replies (3)
Vodacom's replyOfficial
14 Jan 2025, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2025, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JP
Jacoba P's updateReviewer Update
14 Jan 2025, 17:23We still waiting for someone to call us. It is still off. Ii am going to cancel my contract and not going to recommend any customer to vodacom fiber. I am a customer of vodacom since 1989.
JP
Jacoba P's update14 Jan 2025, 17:23
Reviewer Update
We still waiting for someone to call us. It is still off. Ii am going to cancel my contract and not going to recommend any customer to vodacom fiber. I am a customer of vodacom since 1989.
JP
Jacoba P's updateReviewer Update
17 Jan 2025, 10:06Want to thank Ashley at call sender. My fiber is fine now. He services were excellent
JP
Jacoba P's update17 Jan 2025, 10:06
Reviewer Update
Want to thank Ashley at call sender. My fiber is fine now. He services were excellent