RM
Rene M
1 reviews | Active since Jun 2021
17 Jun 2021, 09:31
Vodacom fiber cancelation
Pathetic. Waiting 2 months to have my line cancelled. Tvodacom only logged cancellation with the fiber supplier on 8 June but my libe was deactivated on 1 June ready. Now I have to wait another month. The fiber supplier also has a 30 day waiting period. Vodacom quickly to remove benefit but who is going to reimburse me for the days i had to buy data as the new ISP cannot install due to vodacom incompetence? A early release needs to be done but clearly vodacom does not know what that is
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Replies (1)Vodacom's replyOfficial
17 Jun 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
