Vodacom Fiber

Wednesday the 15th we had an outgate around my area and our fiber/internet connection was down. I called Vodacom same day to make them aware of the issue and they said they’ve already assigned people to work on it. On Thursday (16/05)I called them and I was told that the outage issue was resolved my my fiber connection never came back and I was promised that they will log a tickec specific for my fiber and will assign a tech to come and fix it, Friday morning(17/05) I called them again to find out the update and they told me that they will send someone either Sunday(19/05) or Monday(20/05). Sunday and Monday came and nobody called to say they are coming to fix the issue ntill today I still don’t have internet connection everytime I call them they are telling me bull**** that someone will call me and come to fix it so many ticket have been logged but nothing is been done but come month end they’ll be wanting to debit R699 while as we didn’t even use it. Please if you are looking for fiber at home don’t even consider them,now I had to spend more money for data as I work from home and I have meetings to attend.😡😡😡🤬