JN
Joao N
1 reviews | Active since Jun 2019
09 Oct 2020, 16:36
Vodacom Fiber
Had a Vodacom fiber installed a few weeks ago in Nelspruit and it is frequently down. When you call their *** number you you struggle to speak to anyone (Martin, Zandile, Sylvester) but if you do, all you get is an apology for bad service and the problem persists. What an embarrasment to the industry.... They just fob you off and therefore it is my intention to cancel my contract with them. Beware...
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Replies (1)Vodacom's replyOfficial
10 Oct 2020, 11:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 11:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
