pJ
pieter J

1 reviews | Active since Oct 2020

05 Oct 2021, 15:41

Vodacom Fiber

Vodacom fiber poor service delivery after calling them over and over, customer care is nonexistent. Call backs never happen in Vodacom, unreliable call center. What unpleasant experience as a paying customer, well this mite just be the new standard I need to get use to. VODACOM I will continue to pay for VODACOM FIBER without using the benefits of fiber!!!! Thx for putting your customers first Vodacom!!!!

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2021, 07:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
pJ
pieter J's update06 Oct 2021, 07:51
Reviewer Update
Just another computer generated vodacom reply. We simply a number!!

Thank you Vodacom, please note beware of phishing

Well done Vodacom!!!!