JP
Jacoba P
1 reviews | Active since Jan 2018
15 Sept 2025, 15:55
Vodacom fiber
I have a technical problem with vodacom fiber. They told me I must wait 24 till 48 hours before they can attend to it. I ask for urgent assistance because I have a child that is currently busy to write exams for record. The lady told me I am not the only customer. I am going to cancel my fiber and will tell everybody not to used vodacom fibre
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Vodacom's replyOfficial
16 Sept 2025, 08:09 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2025, 08:09
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team