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George C
1 reviews | Active since Jul 2021
19 Jul 2021, 11:14
Vodacom fiber
All you get when complaining to vodacom is automated response . I had to post my complaint on all there posts on Facebook just to get a response and still nothing happened. Made my request 49 days ago. Stay away they do not have a care in the world once they have your money, with all there loop holes in there Ts and Cs.
All they can say is please allow time while we investigate. And nothing happens.
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Replies (2)
Vodacom's replyOfficial
19 Jul 2021, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jul 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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George C's updateReviewer Update
19 Jul 2021, 12:41Another automated reply and a bunch of excuses on w private message. Give is time. How much more time do you need after 19days!!!
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George C's update19 Jul 2021, 12:41
Reviewer Update
Another automated reply and a bunch of excuses on w private message. Give is time. How much more time do you need after 19days!!!