SM
Silent M

1 reviews | Active since Dec 2019

28 Dec 2019, 09:05

Vodacom Fiber Bad and Useless service

We have spent 9 days without internet now. and we have been calling the vodacom fibre contact centre numerous time and everytime we are being told the matter is being escalated. so many empty promises, with no clear answer of what the matter is. there are just so useless

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Replies (1)
Vodacom
Vodacom's reply28 Dec 2019, 10:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team