Vodacom fiber and customer service are ***********

Have been waiting 2months for my fiber installation. Escalated this issue to customer care more than 10 times and then being promised they will sort it out ASAP and someone will get in touch with me . Still no one has contacted me. Then I asked them to cancel this order as they are clearly *********** to supply the fiber service just to be told I Will have to pay a cancellation fee??? For what ??? For incompetency to supply a service . That I haven't even started using because nothing has been installed nor arrangements made to do the installation. Vodacom fiber is a joke and an insult to the ftth networks. Not even mentioning that their sales representatives aren't 100% honest when selling you their service plans by conveniently not mention the fair usage policy on an uncapped in throttled line and how your line speed will be throttled after a certain amount if data. I will never do any business with this *********** company again.