Vodacom Fiber

I have had the most unprofessional service from Vodacom with there fiber service the private installers installed my router 3+ weeks back and told me there is a problem on the fiber line in the street. Multiple calls to there call center and requests for service and zero feedback with no action or reply. Technicians that come out stating the obvious with the next one coming and doing exactly the same as if they do not discuss the issue they just shift it around. With my experience i would advise people in the Hartbee****rtdam area to use another ISP if u do not want to wait a month or more before there is any action to your service request. I made the mistake to cancel my ISP and switch to them before i knew it would take them more than 3 weeks to decide on a action to take to fixed the problem. (Still no feedback from them...)