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Natalie R

1 reviews | Active since Jul 2020

01 Oct 2020, 15:23

Vodacom Fiber

If I could I would give you a 0 rating. You do not get back to customers. It took 3 weeks to get back to me about my account. It took your fiber department 3 months to register my account and I was billed all at ones for it. This is the reason customers sign debit orders Yes I have had fiber but it was your job to bill me for it It is not the customers fault your "system" did not do the job The first new fiber supplier in Hartbee****rt except for Vodacom I will be changing my fiber supplier. From relocating my line to sorting out my bill has only been one call after the other.

Your service is pathetic and I will never recommend you

Call no: SR***

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Replies (1)
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Natalie R's update07 Oct 2020, 15:19
Reviewer Update
The only feedback I got was sorry it was due to system error. So sorry you will just have to pay everything at ones because Vodacom service is pathetic. So no I am not a satisfied customer and will still never recommend Vodacom