TK
Theunis K
1 reviews | Active since Mar 2021
29 May 2021, 08:48
Vodacom fiber 5g problems
I signed up with vodacom foe fibre internet about 6 months ago. They started charging me for the fibre before the fibre even launched in The reeds area. Now for the last 2 months I canr use my 5 G wifi connection because it keeps loosing connection. I have tried resetting everything but nothing works. This is turning out to be a waste of money, hope this post gets their attention and helps other clients to get the service they are actually paying for. Vodacom can contact me on *** or ***.
If the problem persists I will be looking for a new service provider
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Replies (1)Vodacom's replyOfficial
29 May 2021, 11:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 May 2021, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
