TK
Theunis K

1 reviews | Active since Mar 2021

29 May 2021, 08:48

Vodacom fiber 5g problems

I signed up with vodacom foe fibre internet about 6 months ago. They started charging me for the fibre before the fibre even launched in The reeds area. Now for the last 2 months I canr use my 5 G wifi connection because it keeps loosing connection. I have tried resetting everything but nothing works. This is turning out to be a waste of money, hope this post gets their attention and helps other clients to get the service they are actually paying for. Vodacom can contact me on *** or ***.

If the problem persists I will be looking for a new service provider

0
Replies (1)
Vodacom
Vodacom's reply29 May 2021, 11:29
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team