CG
Christian G
1 reviews | Active since Feb 2020
04 Feb 2020, 09:56
Vodacom fiber
I have app**** for vodacom fiber in january 2020,within 3 days i recieved my router for the fiber,but since then nothing has happend,its been more than 2 weeks,not 1 phone call arange installation or nothing,when i phone vodacom to assits they only respond with the usual answer,we dont have any update on when the installation will be made,so how long must i wait for the fiber line to be connected to my home?
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Vodacom's replyOfficial
04 Feb 2020, 11:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2020, 11:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team