VODACOM FIBER

On the 1st Dec 2022 Vodacom Fiber was installed at my house but only started working on the 2nd Dec 2022. On the 8th, 12th, 13th, 14th, 19th, 20th Dec 2022 and 11th Jan 2023. On the 22nd Dec I received and email from billing as I logged a call for downtime and the credit I received was for R54.00 ***-637739. I have alot of calls and ref's of me calling and reporting the poor connectivity and still have no joy - no consultant has called me regarding my downtime credit query as R54.00 does not make sence as I had 7 days of downtime and will not allow to be billed for it as I lost out on days of work.