Vodacom fiber

Another disappoint from Vodacom Fiber as to my previous review I wrote about waiting on my router for almost a month my router was delivered on the 19/09/2019 but I got billed from the 12/08/2019 as per the consultant I spoke to from the fiber department how is this possible to be billed for something I did not have,I was told by the consultant payment will be at the of October with the prorated being added but I was debated for something I did not have.Vodacom are quick to take your money but you have to wait over a month for stuff to be sorted,I was told they will arrange a month free subscription but nothing happen no compensation of any sort for waiting so long on a router.I want my money back and this issue to be resolved SR *** Many thanks Zakier