Vodacom fiber

After I posted my review on HelloPeter regarding my ongoing Vodacom Fibre issues, I received two phone calls the very next day from representatives assuring me that my fibre installation and billing problems would be urgently resolved. Unfortunately, since those calls, I have heard absolutely nothing further. No follow-up, no updates, and no resolution.

It honestly feels as though the calls were merely made to silence the public complaint rather than to genuinely fix the problem. The lack of action after those assurances has only reinforced my frustration and disappointment with the service.