Vodacom Fiber

The phone to sell the fiber lines you accept there offer that includes a router with 100gig till the fiber is switch on. "It will be deliver within 3 days" you phone them " No it takes 5 days". On the fourth day i phone to makesure it will be delivered and nothing . On the fifth day i phone and reqeust to speek to a Manager he take 7 minutes to attend to my call. He then told me there is a document that must be signed and can he send it to me. I then ask him why must i phone them after 5 days to find out i must sign a document. Then the phone went dead and he dont ever have the decency to phone me back and he still dont have my email address.