LM
Lesego M

1 reviews | Active since Aug 2015

25 Jul 2019, 08:36

Vodacom Fiber

Am extremely disappointed at the service I have received from Vodacom Fiber division and regret engaging with you as the experience has been nothing but a nightmare. I had to wait 4 months to have a device installed at my unit even after the fact that there is pre-existing fiber lines at my complex. Upon installing the required device and cables, which was also not a great experience I have to now follow-up on a daily basis for my device to be configured. This has changed my opinion about the business and I will never in future recommend or opted to use your service.

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2019, 09:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team