LM
Lesego M
1 reviews | Active since Aug 2015
25 Jul 2019, 08:36
Vodacom Fiber
Am extremely disappointed at the service I have received from Vodacom Fiber division and regret engaging with you as the experience has been nothing but a nightmare. I had to wait 4 months to have a device installed at my unit even after the fact that there is pre-existing fiber lines at my complex. Upon installing the required device and cables, which was also not a great experience I have to now follow-up on a daily basis for my device to be configured. This has changed my opinion about the business and I will never in future recommend or opted to use your service.
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Replies (1)Vodacom's replyOfficial
25 Jul 2019, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2019, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
