Vodacom Fiber

I have app**** for fiber installation earlier in the year. After waiting a couple of week the installer phoned and made a appointment for installation. I have made special arrangements to accommodate the installer but they failed to attend to the installation. This was repeated for a second time. At the third appointment I had to intervene to ensure they complete the installation as committed.

They finished after hours and committed to repair the side walk and concrete at the gate the following morning ( 1/05/2019) after I have confirmed with them that it is a public holiday. They did not attend to it on the 01/05/2019, I followed up on the 02/05/2019 and they committed for the 03/05/2019, again I made arrangement to allow access for them to my property. I followed up the afternoon and they said they will phone me when they are done with other install. Later phoned again in passionately and the installer committed for 04/05/2019. To date no news from the installer.

The fiber cable is currently exposed at the gate with vehicles driving over it!

I am seriously disappointed that this is the service from a well known company!