Vodacom fiber

Hi, I have a big big problem with Vodacom, they have poor service when it comes to customers service.

i have taken Fiber with Vodacom in 2019, when i ordered the router, they brought 2 devices and told me is for number 98 and 32 unit, the last unit is 32 in the complex "i have no idea where they got 98.....fine

I took 20 and 10 speed and later i released i want less speed WIFI to pay less, they took me up and down, some month i was charge more. This process got me so frustrated until i just didn't want to know or care how much they take until its over, they were just putting fees that make no sense to me, when i called them to ask, you get people that i feel like they where in a training dont have idea what the f*** is going on.

Then after i was on a month to month because the period of the contract was over. i sold my flat in Jan 2022 but i was renting until now in Aug 2022, i called them in July and told them am cancelling my contract for the month of Sept 2022, meaning i gave them a month notice, they called me and did all paper work and they sent me conformation that the contract will be cancelled for sept, no debit order will be taken in Aug 2022 for Sep 2022,

I just got up now 2022/09/01 with a bank notification Vodacom ############ debit order R649 was taken......like why why why why vodacom why, you guys suck big time

i went to FNB to reverse it , and i was charged R45. they is the money i get charged for cleaning vodacom failing to do things right...they will call me , and tell me sorry for the inconvenience. If you want fiber , please choose other provider