LL
Luba L
1 reviews | Active since Oct 2023
05 Oct 2023, 21:01
Vodacom Fiber = **********
Vodacom Fiber is absolutely the **********. I've been experiencing constant network drops, at least twice a day, for the past two months. I've called in to fiber customer service, never a satisfactory resolution. Not once has an onsite engineer been sent to assess the poor infrastructure which they rent from MetroFiber. Just an all-round poor experience.
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Vodacom's replyOfficial
06 Oct 2023, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team