NM
Noluthando M

1 reviews | Active since Mar 2021

21 Mar 2021, 10:10

Vodacom fiber

Completely useless bunch of people. Full of empty promises. App**** for fiber in January and got every electronics installed. But till today we are still not live. I have been struggling with data for the whole 2 months now...since I cancelled my router contract with Telkom and my DSTV as this was promised to take care of all my data needs. I am not getting assistance instead am everytime told that it is escalated.

0
Replies (1)
Vodacom
Vodacom's reply21 Mar 2021, 12:03
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team