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clint C

1 reviews | Active since Sept 2010

09 Mar 2021, 16:50

Vodacom fiber

It's has been a month and a half that we have arranged with vodacom fiber to change our fiber point from Alberton to Parkdene. We have done ALL the paperwork that they have asked us for and sent to us. We have phoned them many times and they say that they will call us back but we are still waiting for them to call us back!!!!!! All they are showing us is what a back woods company they ARE!!! IF YOU WANT FIBRE SIGN UP WITH SOMEONE ELSE!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2021, 19:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team