Vodacom Fibe Cancellation

Stay away from vodacom fibre!!! I have been unsuccessfully trying to cancel my fibre connection due to moving house since 28 May 2018. After repeated calls to the call centre ( ********** ) and being told everything is in order by the consultant and it will be cancelled from 30 June, it is still NOT cancelled. Everytime I call I am told the matter will be escalated and the manager will call me back, which has NEVER happened each time I've been told this!

I have requested forms repeatedly, confirmed my contact details repeatedly but have yet to receive anything!

Service request: SR180 ********** 41 I am now resorting to Hellopeter as I am not able to get a straight answer from Vodacom and am never rep**** to or called back.