JV
Jason V
1 reviews | Active since Mar 2024
08 Apr 2024, 12:42
Vodacom feels nothing for customer service
Ongoing issues with payments. No assistance from customer care. No assistance from in store Debit order not collected. So paid by eft Following month double debit order, called store there answer not our problem call customer care. This was on hello Peter but never fixed by vodacom
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Vodacom's replyOfficial
08 Apr 2024, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team