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christina T
1 reviews | Active since Dec 2015
22 Oct 2019, 11:09
Vodacom feedback poor
No feed back again from Vodacom after I logged a complain last week friday they said they will phone me yesterday to inform me of the cancellation of my contract and refund and no call again.
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Replies (2)
Vodacom's replyOfficial
22 Oct 2019, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2019, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Nov 2019, 14:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has already been provided to you, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Nov 2019, 14:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has already been provided to you, your query has now been resolved. Regards Consumer Website Team
Best regards,