Vodacom Feedback On *****ulant Upgrades

Good day Sir/Madam The below its part of my complaints request sent to Vodacom on the 15.10.17 with all the necessary documents but no feedback to date with 3 follow up emails still nothing. Please can you assist me on my Vodacom Account Cell number ********** 1. Can my account bill be revised or revisited to reflect a correct outstanding amount.

-I have been unemployed since the end of May 2017. -My cell phone contract ending date was 2017-06-06

-I have been receiving R152.00 as per the agreed initial doted contract singed at Witbank High Veld Mall. -After the 2017-07-29 I began receiving 189m and some date bundles which I never signed up for understating that I have no income again I notified vodacom in that regard tellephonicaly -I never went to South Gate Mall on the 29-07-2017 -The Consultant Sales rep Khanyo dealer id number 21582 uploaded an un-certified ID(*****ualant) document.

Therefore please assist me how can I be held liable for using data that was wired into my cellphone number **********ly by your trained staff in reference to the above mentioned point.

Please can you assist me I have to open my line by this month end when I get money.

Thank You, Sifiso Dlamini ***