DL
Dewald L
1 reviews | Active since Jul 2012
12 Aug 2022, 08:15
Vodacom fee increase during contract period
I complained 2 Aug about Vodacom increasing my monthly fee during the contract period. Vodacom rep**** that a consultant will contact me. It has been 10 days, and have not been contacted.
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Vodacom's replyOfficial
12 Aug 2022, 09:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2022, 09:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team