LB
Laurissa B

1 reviews | Active since Oct 2013

06 Jun 2018, 09:05

Vodacom FED UP!!!

I am so fed up with Vodacom.I have asked 3 months a to cancel my package as I upgraded and only pay R350 pm for the new package. Vodacom is STILL CHARGING ME FOR **** I HAVE ASKED TO BE CANCELLED and saying my account is in arrears!!!! I WILL NOT PAY THE R273 OUTSTANDING ON MY ACCOUNT because of Vodacom's stupidity!!!! I paid my account on 24/05 for what I actually owe and nothing else. Rectify this immediately!!!!!

0
Replies (3)
Vodacom
Vodacom's reply06 Jun 2018, 09:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Jun 2018, 15:59
Official

Good day Laurissa,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,

LB
Laurissa B's update07 Jun 2018, 16:02
Reviewer Update
Hi Theo thank you so much for your assistance. You really are magic. Have a good day further.