DM
Dimakatso M
1 reviews | Active since Sept 2015
21 Apr 2021, 09:59
VODACOM
yesterday i bought 2G Data bundle form Vodacom and it was not loaded on my phone even today. I called them ,they said they cant assist me cause i need to call 082135 . I called the 082 135 but they that voice note thing of theirs does assist , even now. they have been experiencing high call volume even now i tried calling even midnight nothing . I have been using vodacom for more than 20 years but the treatment that they are giving their loyal customers its very poor. I know and understand that am not the only customer but the fact remains their service is bad even the agent is very rude . Im very disappointed with vodacom . Maybe i must move to MTN .
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Replies (1)Vodacom's replyOfficial
21 Apr 2021, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
