S
Shavania

1 reviews | Active since Jul 2022

27 Dec 2024, 18:55

Vodacom

After being a loyal customer over the years, I'm in disbelief of the treatment of services received. I was double debited eventhough I have sufient funds to an exorbent amount! Unknowingly. Until I had checked my statement .

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Replies (2)
Vodacom
Vodacom's reply30 Dec 2024, 07:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
S
Shavania's update30 Dec 2024, 10:13
Reviewer Update
Gooday. I have emailed my bank statement with the necessary proof *** 3days ago. Awaiting for feedback...