RB
Royd B
1 reviews | Active since Jan 2021
26 Nov 2025, 19:51
Vodacom
Vodacom allowing content Subscriptions (RTST) without permission Vodacom is allowing unsolicited subscriptions to people's accounts, that cause airtime to be eaten away without permission.
I received an SMS saying that I had successfully subscribed to RTST. I did not do so, in fact, I don't even know what that is or what stands for. Charged at R10/day I had to dial *135*997# to stop a subscription I hadn't even signed up for. A week later same thing happened Had to stop the content services again
This is unacceptable
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Vodacom's replyOfficial
27 Nov 2025, 13:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Nov 2025, 13:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team