Vodacom: ***** ***** *****

I wish there was a minus star to give. I originally posted about this problem in Feb of 2026 and here I am - going backward with this complaint instead of getting it resolved. I purchased recurring data in Nov of 2025 for Black Friday - it is supposed to be valid for 24 months - every single month since Nov 2025 I have had to call to ask where is this data, that I paid for btw, and it takes hours every time to get resolved and I have to repeat the same story over and over. Then in March I get a call to say it's time to update my contract, which I do, and I very clearly state that the Black Friday data needs to be added as I it's a 24 month deal. The woman, whose name I cannot recall now, assures me it will. Guess what... April comes and NO DATA and now it has been removed from my itemised billing all together. HOE ***** IS JULLE VODACOM??? I have been trying to sc**** the guts, and the patience together to make a call to Vodacom AGAIN, but I have not managed to gather enough strength to repeat this story for the 5th time. I was promised a call-back on my previous complaint Vodacom, good thing I wasn't holding my breath as I am still waiting. If you have any pride in the service you provide, I will receive a phone call today and this issue will be resolved until Nov 2027.