PL
Petro L
1 reviews | Active since Aug 2018
08 Apr 2022, 10:18
Vodacom - faulty lines
My vodacom account shows as in arrears with R0.00. I phoned the Collections department several times on ***, Everytime I go through all the selections and as soon as the operator picks up the phone on the other end, the call ends. It is rather frustrating not being able to get somebody on the line to sort this out.
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Vodacom's replyOfficial
08 Apr 2022, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team