AX
AX X
1 reviews | Active since Nov 2019
27 Nov 2019, 12:12
Vodacom - Faulty Dangerous ZTE MiFi WiFi routers -
Vodacom are getting their stores to sell clients ZTE MiFi WiFi routers that they know are faulty and don't connect to the network correctly and they know that they have battery issues regarding safety - they swell up if overcharged and could pose a serious risk to the person using the device - Well played Vodacom -
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Nov 2019, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Nov 2019, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AX
AX X's updateReviewer Update
03 Dec 2019, 11:49I was in a meeting - I couldn't take your call - I called 082 135 - was on hold for 10 min - please call me back - it's ridiculous that you tell me to call you and then put me on hold for 10 min
AX
AX X's update03 Dec 2019, 11:49
Reviewer Update
I was in a meeting - I couldn't take your call - I called 082 135 - was on hold for 10 min - please call me back - it's ridiculous that you tell me to call you and then put me on hold for 10 min
AX
AX X's updateReviewer Update
03 Dec 2019, 11:57I'm paying for a service that I am not able to use - and you just sent through an SMS with a closed ticket survey attached - HOW can this ticket be CLOSED?
AX
AX X's update03 Dec 2019, 11:57
Reviewer Update
I'm paying for a service that I am not able to use - and you just sent through an SMS with a closed ticket survey attached - HOW can this ticket be CLOSED?