WA
Werner A
1 reviews | Active since Nov 2018
28 Nov 2018, 21:42
Vodacom fat and happy
I'm a Red VIP client, so is my wife. My son pays R 1 000 month on his contract, plus we have mobile data contracts, but still the reception in Menlo Park Pretoria is pathetic.
Do yourself a favour and google highest growth in property value in South Africa over last 24 months.
Menlopark, will popup. It's a fast growing suburb round the corner of Waterkloof Pretoria and the Uniiversity of Pretoria. Everything moved forward, massive progression except for Vodacom. I will spread the message, you don"t look after your customers. How many complaints and still nothing. After 23 years of loyal support I will move on.
It is pathetic, to say the least!!!!!!! You are fat and happy....
Werner van Aswegen
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Replies (2)
Vodacom's replyOfficial
29 Nov 2018, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2018, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Nov 2018, 08:38 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply30 Nov 2018, 08:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team