MP
Marthinus P

1 reviews | Active since Aug 2018

14 Aug 2018, 14:09

Vodacom fast on your bank account but slow to respond

Vodacom doesn't care about there clients but, It take them 1 day to generate an invoice in error and take it from your Bank account. But forever or maybe never to put it back again. day 14

0
Replies (3)
Vodacom
Vodacom's reply14 Aug 2018, 14:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MP
Marthinus P's update14 Aug 2018, 15:07
Reviewer Update
Ok we are pass 14days
MP
Marthinus P's update16 Aug 2018, 08:41
Reviewer Update
Still no resolution to my problem 16 days