hR
hannes R

1 reviews | Active since May 2018

29 May 2018, 08:31

Vodacom fast assleep.

Its very interesting that Vodacom can respond to my Hellopeter complain. With a we got you complain an agent will call you or something to that respect. Do your best now VODACOM unlock my cell. you send me an SMS that my payment was done this morning. It was your shop who *****ed this up. and made the payment correction. Get your rear of the seat and do something positive. Fix my line today. Been with Vodacom from day one and this is how you treat your customers. OOHHH by the way ********** 295 I you wanna call

0
Replies (4)
Vodacom
Vodacom's reply29 May 2018, 09:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

hR
hannes R's update29 May 2018, 10:05
Reviewer Update
Dear Vodacom support , consumer team . I will not tolerate this poor performance any longer. computer pre-typed answers are bull****. get your house ion order and have my cell turned on. this is and was your mistake not mine. I have been a supporter and user from day one. wake up.
hR
hannes R's update29 May 2018, 11:41
Reviewer Update
Thanks for the gentleman that took charge of the problem . I am back online.
hR
hannes R's update29 May 2018, 12:03
Reviewer Update
thanks for someone that's cares about his job.