1 reviews | Active since Jun 2017

13 Dec 2018, 09:31

Vodacom - False promo

We've upgraded our contract over a month ago online and we are STILL waiting for our R500 Makro voucher. Customer care keeps on calling saying they have escalated and are waiting for the vouchers. Vodacom you cannot promise something and not deliver!

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2018, 11:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply13 Dec 2018, 12:55
Official
 Dear Anthony 

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query. 

Have a great day further 

Vodacom Consumer Website Team