ER
Ernest R
1 reviews | Active since Nov 2017
22 Sept 2021, 20:42
Vodacom false promises
I informed Vodacom that i want to relocate my fibre line to my new address, to which the consultant rep**** that i would have to take the interim first as it was too short notice to relocate the fibre line. I agreed to his offer. For the past few days i have been emailing the consultant with no success. My line still isn't active
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Vodacom's replyOfficial
23 Sept 2021, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team