GC
Glenn C
1 reviews | Active since Feb 2022
09 Feb 2022, 12:14
Vodacom false price advertising
Second time now applying for an upgrade on the MyVodacom app only to have to cancel due to the price advertised being changed once you placed the order. Today ordered an iPhone for R199 pm x24 months. Received an email confirming order, price and stating delivery would be shortly. Then received sms to state price is R998.99pm
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Vodacom's replyOfficial
09 Feb 2022, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team