Vodacom False information from online sales

<p>I received a call from the online sales department offering me a data bundle to add to my current account after asking the guy probable 6 times if it will added to my current number and he said yes. So i agree to this and when i receive a little router, which was just an add on from Vodacom as per the gentlemen, I decided to investigate only to find out they've added a complete new line on my name. WHICH I DID NOT AGREE TO. I then phoned within the 7 days cool of period and a collection was arranged, this is now a month later and no collection AND I WAS BILLED for something that is not even activated yet. I've been told 3 times now that some one will get back to me but nothing!!!!</p>