VODACOM FALSE INFORMATION

On the 23/09/2021 i was contacted by a service provider of Vodacom who offered me a migration from my package which i was paying R 349 a month an was very satisfied with, the package she offered me was RED 2G 200Min which she said i would be paying R 448.99 with much more benefits however when my debit order went through, it went off for R 639.97 an amount i had never agreed to. I feel like i was ****med and not i have requested to be migrated back to my old package and i am being given the run around. I am not happy with this whole situation. I have been paying my account well and when its time for them to resolve my problem, they are not giving me any attention.