VODACOM False Attribution of personal information on contract application

I wrote to Vodacom, following receipt of an application for a contract, that I did not apply for. I was told to write to their ***** division, which I did. The next day, their verification department phoned me to confirm my purchase. I informed them that I did not apply for this contract. The agent then said that they would cancel the transaction. I then wrote to their customer services department, which responds with: "Good day

Please note that the Dealer ID is :VODDIR

Please contact the number ***4

Regards"

Five days later, a debit order went off my bank account, with VODACOM as a description.

I am vehemently dissatisfied and downright outraged over an incident involving the aforementioned application, where my identity has been falsely attributed to an action I never undertook. This egregious error has now extended to impact me financially and shows that their security of confidential information is far lacking. Additionally, the burden of proving my case now lies on me, the one that has been wronged.

I would seriously think twice about giving my personal details to Vodacom.