OM
Omphile M

1 reviews | Active since Nov 2019

28 Nov 2019, 01:52

Vodacom false advertising promos

Vodacom sent me an sms that I could buy a tv for 3000 vodabucks, the tv was on the app for purchase, after I called, tweeted and visited the shop, I then used R3k of my money to earn vodabucks, then I login to the app to find the tv removed from the list of options...I want my money back and I’m leaving Vodacom after 10 years of loyalty

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2019, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team