vodacom false advertising / poor service

i app**** for a vodacom contract of R299 permonth online (laptop and 1 gb data per month for 24 months)<br> <br> after receiving the items via ram courriers on 21/07/2015 i connected with the modem once and my account was blocked ,after numerous phonecalls to vodacom i was informed that my outstanding account is R4338.27<br> <br> i was never informed that this is a open line contract ,and when complaining to vodacom all they say is someone will get back to me within 48 hours ,up to now no one got back to me and i still havent receive any contract from vodacom <br> <br> i feel that i was mislead by false advertising ,and telephonically i was told that if my data of 1 gb is used up i can top up with airtime <br> <br> my debit order for above amount was paid on 01/09/2015<br> <br> naomi ferreira<br>