Vodacom, false advertising and VERY VERY poor service.

A while back I saw Vodacom was offering a SIM only deal that provided 150 Gigs of data and 150 Gigs night data for R250, so I went to my closes Vodacom branch and app**** for this deal, The consultant did inform me that the SIM card would only work in a router, and it was also my plan to use it in a router. So, I went and got the contract and when I placed the SIM in the router, and it didn't work, two days later it still didn't work, so I went back to Vodacom with the SIM and the Router, just to hear it didn't work in that router, I had to get a specific home router.

After finding out all of this I wanted to cancel the contract and wanted my money back that I have paid, they said they will sort it out, this is now at Vodacom Woodlands. After a few days of not receiving my money, I went back to hear what is going on, just to be told that it can take up to 14 working days and for any further queries I need to contact: ***. So, I did, just to hear that I need to send them my bank statement to prove that I have paid R 440 for the activation and the prorate for the SIM and so I did.

Till this day, months later, no money and no one contacted me to say or ask anything.

Thank you, Vodacom, for false advertising and VERY Poor service at your Woodlands Branch.

Wherever I'll go, I will make sure to warn people about your poor service.