IL
Ibrahim L
1 reviews | Active since Jul 2019
16 Jul 2019, 10:31
Vodacom False Advertising and lack of response from Vodacom
Since laying out a complaint on the 11th of July relating to Vodacom's false advertising for the Samsung A70, no one has contacted.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jul 2019, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Jul 2019, 13:54Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply19 Jul 2019, 13:54
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been resolved.
Regards
Consumer Website Team