SB
Shaffique B

1 reviews | Active since Oct 2019

15 Jan 2021, 15:58

VODACOM FALSE ADVERTISING

Thanks to HELLOPETER I received another response from VODACOM. However, the email I received from them was the same as previously and again I ma disappointed. They sent me a standard PAID offer for Netflix and Apple Music which I am not interested in. They did not give me a reason why I do not qualify for the AMAZON PRIME VIDEO OFFER. I do not think they know what they doing. THE NUMBER THAT I UPGRADED TO IS *** AND WAS DONE ONLY AFTER THEY OFFERED ME AMAZON PRIME VIDEO , FREE FOR 6 MONTHS

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2021, 11:03
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team