AM
Anita M
1 reviews | Active since May 2017
18 Mar 2022, 15:24
Vodacom false advertising
Vodacom advertised a promotion of a phone and a so called tablet with the phone. This was in the beginning of February and till today i have not received any tablet , i I have phoned many a time and they only apologize for the inconvenience. I am sorry but its false advertising. .. it clearly states 4-5 days to be delivered ...and still nothing, the poor people at Samsung is trying to apologize but really don't advertise if you cannot keep up your staff is suffering . My reference ***KMN5D
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Replies (1)Vodacom's replyOfficial
19 Mar 2022, 10:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2022, 10:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
