AM
Anita M

1 reviews | Active since May 2017

18 Mar 2022, 15:24

Vodacom false advertising

Vodacom advertised a promotion of a phone and a so called tablet with the phone. This was in the beginning of February and till today i have not received any tablet , i I have phoned many a time and they only apologize for the inconvenience. I am sorry but its false advertising. .. it clearly states 4-5 days to be delivered ...and still nothing, the poor people at Samsung is trying to apologize but really don't advertise if you cannot keep up your staff is suffering . My reference ***KMN5D

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2022, 10:20
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team